Privacy Policy

Who This Policy Covers

This Privacy Policy explains how Quality Plus Auto Glass LLC, doing business as Quality Plus Auto Glass ("we," "us"), collects, uses and shares information when you visit this website or contact us through it.

Information You Give Us

When you fill out our quote form, we collect what you type: your name, your phone number, and, if you add them, your email, your vehicle, the service you need, whether you plan to use insurance and any other details. The form also records which page of our site you sent it from and whether you checked the box to receive text messages.

Only your name and phone number are required. Please do not put sensitive details, such as your insurance policy number, financial or health information, in the form. We will ask for what we need when we talk.

Information Collected Automatically

Like almost every website, our web host keeps standard server logs when you visit, such as your IP address, browser and device type, and the pages you request. It uses them to keep the site running and secure.

Cookies and Tools on This Site

Our own website does not set cookies and does not store anything in your browser.

We do not use analytics tools, advertising pixels, social media pixels, session recording or heatmap tools on this site. If we add one, we will update this policy and the date above.

Our fonts and images are served from our own site, so simply viewing a page does not send your information to any other company.

Our pages link to other websites, such as our Facebook and Instagram pages, our Google reviews and Google Maps for directions. Those sites have their own privacy policies.

How We Use Your Information

We use what you send us to reply to you, give you a quote, work with your insurance company if you ask us to, schedule the work and follow up about your job. We do not sell your information.

Who We Share It With

• Our web host, which keeps the server logs.
• A form delivery service, which receives what you typed and passes it to our email inbox.
• Your insurance company, if you ask us to help with a glass claim, with the details the claim needs.
• Authorities, when the law requires it, such as a valid court order.

Text Messages (SMS)

If you give us your phone number, we may call you about your request at that number.

Our form also has an optional checkbox for text messages. If you check it, you agree to receive text messages from Quality Plus Auto Glass about your request and your job. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive texts is not a condition of purchase: you never have to check the box to send the form or to hire us. We do not share your number or your consent with third parties for their own marketing.

Your Choices

• See or correct your information. Contact us and we will tell you what we have and fix anything that is wrong.
• Delete it. Contact us and we will delete what you sent us, unless we need to keep it for a legal or business reason, such as an open insurance claim or your warranty.
• Text messages. Reply STOP to any text from us, or let us know.
• Your browser. Most browsers let you block or delete cookies.

Children's Privacy

This site is meant for adults looking for auto glass service. We do not knowingly collect information from children under 13.

How Long We Keep It

We keep your information as long as we need it to handle your request, do the work, honor your warranty and keep basic business records. You can ask us to delete it sooner.

Security

The site uses an encrypted connection (HTTPS) between your browser and our server. No system is perfect, so we cannot promise complete security.

Changes

We may update this policy. The date above shows when it last changed.

Contact Us

Quality Plus Auto Glass LLC
5204 W Okanogan Pl, Suite 140, Kennewick, WA 99336
Email: info@qualityplusautoglass.com
Phone: (509) 491-1788

This notice is general information, not legal advice.